Your Name:*
Your Company:(if applicable)
UPG Representative:(if applicable)
Stock Code:(if applicable)
Purchase Order Number:(if applicable)
First Four Numbers of Battery Date Code:(if applicable)
Date:
Phone:
Email:
Contact Via:
Phone Email Other
Questions:
Please rate your customer experience:
1) Order Process:
Excellent Good Average Poor
2) Return Process:
3) Technical Support:
4) Customer Service:
5) Knowledge of Products:
6) Range of Products:
7) Quality of Product:
8) Product Packaging:
9) Pricing:
10) On Time Delivery:
11) Timeliness of Response:
12) Web Content:
Please share any specific positive or negative experience you or anyone within your company may have had in doing business with us.
What can we do to improve our overall quality of service and products that would be most beneficial and helpful to you and your company?
Complaint: Requires corrective action within 5 working days.
For internal use only:
Reviewed On:
Action taken on:
QFRM-CSF-005