feedback

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 Phone
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Questions:

Please rate your customer experience:

1) Order Process:

Excellent   Good   Average   Poor

2) Return Process:

Excellent   Good   Average   Poor

3) Technical Support:

Excellent   Good   Average   Poor

4) Customer Service:

Excellent   Good   Average   Poor

5) Knowledge of Products:

Excellent   Good   Average Poor

6) Range of Products:

Excellent   Good   Average   Poor

7) Quality of Product:

Excellent   Good   Average   Poor

8) Product Packaging:

Excellent   Good   Average   Poor

9) Pricing:

Excellent   Good   Average   Poor

10) On Time Delivery:

Excellent   Good   Average   Poor

11) Timeliness of Response:

Excellent   Good   Average   Poor

12) Web Content:

Excellent   Good   Average   Poor

 

Please share any specific positive or negative experience you or anyone within your company may have had in doing business with us.

What can we do to improve our overall quality of service and products that would be most beneficial and helpful to you and your company?

Complaint: Requires corrective action within 5 working days.

For internal use only:

Reviewed On:

Action taken on:

QFRM-CSF-005